How to reset the password from your account

If you forgot your password, there is no need to worry about it, you can always reset it. 

Hosting

If you forgot your password in Hosting (https://hosting.gcore.com/), you need to:

1. Open the website;
2. Click on Sign in;
3. Click on Password recovery;
4. Enter your email;
5. Click Ok;
6. Open your mailbox and follow the link in the reset password email.

Gcore platform (Client Control Panel)

If you forgot your password in our main platform (so-called Client Control Panel), you need to:

1. Open the website;
2. Click on Sign in;
3. Click on Go to Gcore Platform;
4. Click on Forgot Password?
5. Enter your email;
6. Click on Reset password;
7. Open your mailbox and follow the link in the reset password email.

If you tried to reset the password, but nothing has appeared at your mailbox, ensure that you have an account associated with a specified email, then check the spam folder.

If you cannot restore a password to your account, please contact our Technical Support team via support@gcore.com. Please, provide your name, surname, and phone number that you entered during registration.

Our team may require some additional information to identify you in our system, hope for your understanding.