About invoices

An invoice is a document that contains your expenses — all transactions made to pay for the Gcore products and services you used during a given month.

An invoice does not include payments — transactions made to recharge your account.

Invoices for a given month are issued and sent via email by the 10^th of the following month (for example, the invoice for June will be sent by July 10). If you do not receive your invoice by the 10^th, please check your Spam folder. If you use the Gcore Customer Portal, you can also download the invoice.

In case of any issues, contact Technical Support at support@gcore.com. We will be happy to help.

Below you can find information about invoices in the Gcore Customer Portal and the Gcore Hosting Platform.

Gcore Customer Portal (services: AI, CDN, Cloud, Streaming, WAAP, DDoS Protection, Edge Proxy, Object Storage, Managed DNS, FastEdge)

Invoice example:

To see the list of your invoices in the Gcore Customer Portal, go to Profile → Billing → Invoices. 

You can view the issuance date, total amount, and invoice status.

Click the Download PDF button to save a copy of the invoice.

Gcore Hosting Platform (services: VPS, DS)

Invoice example:

In the Gcore Hosting Platform, you cannot download invoices, but you can view your expenses. To do so, go to Billing → Expenses.