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Articles in this section

  • Request a refund
  • Pay for Gcore services (payment methods)
  • Renew your server
  • Check the payment history
  • Debt. Dedicated server was suspended for non-payment, how to renew it
  • Debt. Virtual server was suspended for non-payment, how to renew it
  • Set up auto payment
  • Troubleshoot payment errors

Request a refund

To request a refund, send us a ticket via the Control Panel. Make sure to provide a reason for the refund and mention the servers. 

Note, we refund only to the account balance in the billing system from Monday to Friday. 

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Related articles

  • Contact our technical support
  • Check the payment history
  • About Gcore Referral program
  • Pay for Gcore services (payment methods)
  • Become reseller and resell our services
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